Return and Refund Policy

Thank you for shopping with BaqiaHome! We value your satisfaction and aim to provide a smooth and transparent return and refund process.

✅ Returns

We accept returns within 7 days of delivery if:

  • The item is defective, damaged, or not as described.

  • The item is unused, in its original condition, and in the original packaging.

Please contact us at baqiahome@gmail.com or +923267396975 before sending any item back.

🚫 Non-Returnable Items

  • Custom or personalized items

  • Used or washed items

🔄 Exchange Policy

If you'd like to exchange an item for a different size, color, or design, please email us within 7 days of receiving your order. Exchange is subject to product availability. First your return the pa

💸 Refunds

Once we receive and inspect your returned item, we will notify you. If approved, your refund will be processed within 5–7 business days to your original payment method.

📦 Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • We recommend using a trackable shipping method.

📨 Contact Us

If you have any questions or concerns, feel free to reach out:

📧 Email: baqiahome@gmail.com
📱 WhatsApp: +92 326 7396975
📍 Instagram/Facebook: @baqiahome